Privacy Policy

At PhonoFix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or purchasing products from our store.

1. Information We Collect:

– Personal Information: When you visit our website, register an account, place an order, or interact with our customer service team, we may collect personal information such as your name, contact details (including email address and phone number), shipping address, and payment information.
– Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.
– Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

2. Use of Information:

– We use the information you provide to process your orders, communicate with you about your purchases, and provide customer support.
– Your personal information may also be used to personalize your experience on our website, improve our products and services, and send promotional emails or newsletters.
– We may use aggregated and anonymized data for analytical purposes to understand how our website is used and identify areas for improvement.

3. Disclosure of Information:

– We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate the delivery of your orders (e.g., sharing your shipping address with our shipping partners).
– Your personal information may be shared with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).

4. Data Security:

– We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account.
– We use encryption and other security protocols to protect your data during transmission and storage.

5. Your Choices:

– You can update or delete your account information at any time by logging into your account on our website.
– You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions included in the emails.

6. Children’s Privacy:

– Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13.

7. Updates to Privacy Policy:

– We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at fix@phonofix.com.